This is to discuss and post anything related to H1B topics.
I am about to vent so...
Last weekend, an internet modem stopped working. Online light status was not blinking; computer showed no internet connection. In the meantime, I used my mobile phone's internet hotspot temporarily.
Yesterday, I went to a local Internet-TV store to exchange an old modem equipment for a new one, which was wrapped in plastic with a power adapter. No instructions were provided.
I set up the modem, plugged in the AC adapter, hooked in the Ethernet cable into one end of the modem's Ethernet port and the other in the computer's Ethernet port.
Turned on the computer and modem. Waited for a few minutes for the computer to recognize a new Ethernet connection and modem hardware. Nothing was showing.
WTF...
I was baffled by what I noticed; I had a bad feeling the activation process was going to be a pain in the a**.
Fired up a browser to see if an activation screen popped up. Sure enough, it did. Followed the screen's activation instructions.
I entered a username and password to log in plus I entered the code number* that was sent to me via text message. (Other options were email and phone number.)
*This went on non-stop every time I had to log in and entered a new code.
It took me to the main customer dashboard: billing, products, status, support, etc. I updated the data information accordingly to ensure everything was up-to-date. I hit the Load button to activate, which started its activation process where it showed 0% to 100% loading status.
But wait...why is my computer not recognizing the new hardware modem and ethenet cable?
WTF...I was confused. "Is this the new way of activating?"
Waited and waited and waited........what the heck?
Back to the dashboard, I clicked on the Help link for troubleshooting information.
"You must be connected to the internet."
Tried clicking on Support link.
"You must be connected to the internet."
Frustrated, I had to put on my nearly 30 years experience in IT (hardware, software, web, network, user experience, etc.) to figure out the issues.
Based on my summary/findings:
* no instructions were provided
* no error or status messages were given during activation process to tell the user what happened
* hardware modem driver wasn't installed - why?
* no new Ethernet cable was provided with the new modem - why?
* I used my own ethernet cables and went thru all 8 cables -- only one worked that my computer finally was able to connect to the modem
* I ran several command prompts to resolve networking issues (i.e
, ipconfig /flushdns)
* on and on...
I spent over 5 hours trying to diagnose and troubleshoot the activation, Ethernet cable connection and internet connection issues. Throughout that whole process, there was no errors or status shown except "Please try again later" or "You must be connected to the internet" or "You must log on to use the internet".
I gave up and have decided to return the modem equipment and cancel the billing. I don't watch TV so I'm about to cut out internet completely.
I am utterly disgusted by the whole experience.
What does the above story has to do with H1B? Well, my first thought when I noticed a lot of things were broken was:
"Who developed and built the internet modem activation process for this local internet-TV business?"
I went to https://h1bdata.info/ and entered the name of the company that bought the local cable company. Sure enough...there are over 80 high paying jobs for H1B workers: Network Engineers, Software Engineers, Project Managers, etc.
Internet modem activation process used to take 15 minutes due to easy instructions, error handling messages, etc. It was built by American workers.
What a sh*tshow.
I am about to vent so...
Last weekend, an internet modem stopped working. Online light status was not blinking; computer showed no internet connection. In the meantime, I used my mobile phone's internet hotspot temporarily.
Yesterday, I went to a local Internet-TV store to exchange an old modem equipment for a new one, which was wrapped in plastic with a power adapter. No instructions were provided.
I set up the modem, plugged in the AC adapter, hooked in the Ethernet cable into one end of the modem's Ethernet port and the other in the computer's Ethernet port.
Turned on the computer and modem. Waited for a few minutes for the computer to recognize a new Ethernet connection and modem hardware. Nothing was showing.
WTF...
I was baffled by what I noticed; I had a bad feeling the activation process was going to be a pain in the a**.
Fired up a browser to see if an activation screen popped up. Sure enough, it did. Followed the screen's activation instructions.
I entered a username and password to log in plus I entered the code number* that was sent to me via text message. (Other options were email and phone number.)
*This went on non-stop every time I had to log in and entered a new code.
It took me to the main customer dashboard: billing, products, status, support, etc. I updated the data information accordingly to ensure everything was up-to-date. I hit the Load button to activate, which started its activation process where it showed 0% to 100% loading status.
But wait...why is my computer not recognizing the new hardware modem and ethenet cable?
WTF...I was confused. "Is this the new way of activating?"
Waited and waited and waited........what the heck?
Back to the dashboard, I clicked on the Help link for troubleshooting information.
"You must be connected to the internet."
Tried clicking on Support link.
"You must be connected to the internet."
Frustrated, I had to put on my nearly 30 years experience in IT (hardware, software, web, network, user experience, etc.) to figure out the issues.
Based on my summary/findings:
* no instructions were provided
* no error or status messages were given during activation process to tell the user what happened
* hardware modem driver wasn't installed - why?
* no new Ethernet cable was provided with the new modem - why?
* I used my own ethernet cables and went thru all 8 cables -- only one worked that my computer finally was able to connect to the modem
* I ran several command prompts to resolve networking issues (i.e
, ipconfig /flushdns)
* on and on...
I spent over 5 hours trying to diagnose and troubleshoot the activation, Ethernet cable connection and internet connection issues. Throughout that whole process, there was no errors or status shown except "Please try again later" or "You must be connected to the internet" or "You must log on to use the internet".
I gave up and have decided to return the modem equipment and cancel the billing. I don't watch TV so I'm about to cut out internet completely.
I am utterly disgusted by the whole experience.
What does the above story has to do with H1B? Well, my first thought when I noticed a lot of things were broken was:
"Who developed and built the internet modem activation process for this local internet-TV business?"
I went to https://h1bdata.info/ and entered the name of the company that bought the local cable company. Sure enough...there are over 80 high paying jobs for H1B workers: Network Engineers, Software Engineers, Project Managers, etc.
Internet modem activation process used to take 15 minutes due to easy instructions, error handling messages, etc. It was built by American workers.
What a sh*tshow.
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